|Order Value (ex VATinc VAT)||Delivery Cost (ex VATinc VAT)|
Our delivery service covers the entire UK. This includes Northern Ireland, Guernsey, Jersey, Isle of Man and all Scottish Highlands and Islands. We don't deliver outside the UK - yet!
With large items like furniture, notice boards and safes sometimes we have to charge more for delivery but only when delivering in hard to reach areas - this is due to increased courier costs. See more details about Furniture and large item deliveries.
Items that are in stock and ordered before 5.30pm Monday to Friday will be delivered the next working day.*
|Order placed||Expected delivery date|
|Monday, before 5.30pm||Next day (Tuesday)|
|Tuesday, before 5.30pm||Next day (Wednesday)|
|Wednesday, before 5.30pm||Next day (Thursday)|
|Thursday, before 5.30pm||Next day (Friday)|
|Friday, before 5.30pm||Monday|
|Saturday or Sunday||Tuesday|
*We don’t deliver at the weekend. So, if you order after 5.30pm on a Friday or anytime over the weekend you will receive your goods on Tuesday.
Furniture, large items and deliveries to the Scottish Highlands and Islands may take longer. Delivery timescales are shown clearly on the products and in the checkout.
You can track your order when it is out for delivery or has been safely delivered using My Account.
- You'll receive an order confirmation email containing your order details and estimated delivery date.
- When your order is on its way, you'll be sent an order update email.
- Delivery day!
Unfortunately, we can’t specify exact delivery times. But don’t worry, if no one is available the courier will leave contact details so that you can arrange a convenient time for re-delivery.
Furniture is delivered from a different warehouse so will be delivered separately to other items you order:
- Our furniture courier will contact you directly within 5 days of your order being placed to book in a suitable delivery date.
- Delivery will be by either a lorry or small van, with a 2 man team.
- Our courier partners will deliver to your front door or office reception.
Furniture deliveries to Northern Ireland and Highlands and Islands
Deliveries to these locations will take longer - typically up to an additional 5 days.
We may have to charge more to cover the additional courier costs for these locations. Please call 0345 567 4000 for details before ordering online so that we can advise you on any surcharges.
Delivery to hard to reach areas will take a little longer. These deliveries will take 2-3 days to reach you. This will affect you if your postcode falls into this list:
Furniture and large items to these areas
These products are often shipped directly from manufacturers. We may have to charge more to cover the additional courier costs for these products. Please call 0345 567 4000 for details before ordering online so that we can advise you on any surcharges.
Currently 93% of orders are being delivered within 1 working day to most UK addresses. Please be aware that large volume deliveries eg pallets of water or heavy / bulky items might take an extra day to arrive. We cannot guarantee next day delivery at the moment.
Yes. We deliver to all UK addresses so can deliver to you or your team at home. Our standard delivery terms apply. If you have people working remotely you can add multiple delivery addresses to your account. Call us if you need help on 0345 567 4000.