|Order Value (ex VATinc VAT)||Delivery Cost (ex VATinc VAT)|
Our delivery service covers the entire UK. This includes Northern Ireland, Guernsey, Jersey, Isle of Man and all Scottish Highlands and Islands. We don't deliver outside the UK - yet!
With large items like furniture, notice boards and safes sometimes we have to charge more for delivery but only when delivering in hard to reach areas - this is due to increased courier costs. See more details about Furniture and large item deliveries.
Items that are in stock and ordered before 5.30pm Monday to Friday will be delivered the next working day.
We don’t deliver on a weekend, so if you order on a Friday you’ll get the goods on Monday.
Furniture, large items and deliveries to the Scottish Highlands and Islands may take longer. Delivery timescales are shown clearly on the products and in the checkout.
You can track your order when it is out for delivery or has been safely delivered using My Account.
- You'll receive an order confirmation email containing your order details and estimated delivery date.
- When your order is on its way, you'll be sent an order update email.
- Delivery day! Remember, you’ll need to sign for your delivery.
Unfortunately, we can’t specify exact delivery times. But don’t worry, if no one is available to sign for your delivery the courier will leave contact details so that you can arrange a convenient time for re-delivery.
Our furniture and large items are delivered from a different warehouse so will be delivered separately to other items you order:
- Furdeco, our main furniture courier will contact you directly within 5 days of your order being placed to book in a suitable delivery date.
- Delivery will be by either a lorry or small van, with a 2 man team.
- The couriers will bring the goods over the threshold into a room of your choice.
- Some chairs will go via a standard courier such as TNT or FedEx.
Furniture deliveries to Northern Ireland and Highlands and Islands
Deliveries to these locations will take longer - typically up to an additional 5 days.
We may have to charge more to cover the additional courier costs for these locations. Please call 0345 567 4000 for details before ordering online so that we can advise you on any surcharges.
Delivery to hard to reach areas will take a little longer. These deliveries will take 2-3 days to reach you. This will affect you if your postcode falls into this list:
Furniture and large items to these areas
We may have to charge more to cover the additional courier costs for these products. Please call 0345 567 4000 for details before ordering online so that we can advise you on any surcharges.