We abide by UK and EU data protection rules. We continually review our policies, processes and staff training in the light of the General Data Protection Regulation (GDPR) coming into force in 2018 to ensure we’re compliant now and in years to come.
We only pass on personal information (e.g. address) to third parties if it is necessary to the processing and delivery of your order i.e. suppliers and couriers, who will also keep your details protected.
Paperstone will not sell, trade or rent in any form your information to a third party.
When you register with us, we’ll collect basic login data (e.g. email, name, password) to identify you and to send out order confirmations. We collect delivery and billing information (i.e. billing/delivery addresses, phone number) at the checkout page in order to process your order and to contact you in the event of a problem with your order.
Your information is stored on servers in our (guarded) business premises. The only people who can access this information are Paperstone employees through a password protected system.
We do not share or store:
- credit card details.
We do not share:
- email addresses
We do not receive or store:
- sensitive data eg religious beliefs
We do share the below details with our trusted suppliers and courier partners, so they can deliver your office supplies:
- contact name
- delivery address
- phone number
By using our website, you consent to the use of your data as above.
We make sure all passwords, names, email addresses and postal addresses in our database are stored safely and we’re working towards implementing encryption of all personal data.
We’re PCI DSS compliant i.e. we meet a set of security standards designed to ensure that we accept, process, store or transmit credit card information in a secure environment.
- We’re working to anonymise personal data outside of our production environment
- Data is not shared outside of the UK
- We make sure we have contracts in place with our suppliers and partners to ensure GDPR compliance
As we’re a small business, we can respond within one month to any data subject requests.
Our General Manager, Assad Yasin is our Data Protection Officer (DPO). Please email any queries to: firstname.lastname@example.org
Like most websites, we use simple text files called ‘cookies’ to remember and store information about how you use our site. These allow us to create your shopping basket, save your preferences, apply discounts, and more.
All cookies on Paperstone’s website are safe and secure and don’t contain sensitive information. Only we, and trusted partners, use them.
'Trusted partners' include web analytics and services which vary the website experience for certain customers (known as “split testing”). These services collect anonymous data about how people use our site. We use this data to make improvements to our site.
You can clear your web browser cookies at any time by editing your browser’s “privacy settings” (these steps vary depending on the browser you use). This will clear all the cookie information stored by Paperstone and its partners. When you visit the site again, the cookies will be recreated.
What are interest-based ads?
They're sometimes called personalised or targeted ads. Essentially we look at how you interact with our website content. We show you products and services that might be of interest to you to make your shopping experience with us a relevant and easy one.
How do interest-based ads work?
We never use personally identifiable information such as your name or email to serve interest-based ads. We keep within the law and in line with our privacy notice.
Paperstone adverts on third party websites
You might see Paperstone adverts elsewhere online. This is because we work with third parties, such as ad serving companies and search engines to show you interest-based ads elsewhere online.
If you have any concerns please contact us on 0345 567 4000.
The Paperstone website (www.paperstone.co.uk) is the property of Paperstone Ltd. All materials on the site, including, but not limited to, text, design, images, graphics, and Paperstone trademarks, are copyrighted © by Paperstone or its licensees, content providers or technology providers. All rights reserved.
The site and the materials therein are therefore protected from unauthorised copying and dissemination. You may not reproduce any portions of the site without Paperstone’s prior written permission. However, you may reproduce portions of the site in hard copy for the purpose of browsing, shopping and placing an order with Paperstone. Printing portions for any other reason, or reproducing portions of the site on another website, may violate copyright.
Trademarks other than Paperstone’s are the property of their respective owners.