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We're rated excellent by our customers

Find out why we're rated excellent on Trustpilot in over 5,000 verified, independent reviews.

Easy to use website

"Website easy to use and payment instructions clear. Delivered next day. Excellent. Will use you again."    

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Low prices

"Extremely competitive price...delivered quickly...easy ordering process too, brilliant service."      

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Friendly team

"The customer service team go above and beyond and the communication is seamless. I would highly recommend Paperstone."   

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Fast delivery

"Great company with excellent communication...their delivery is super quick. I would recommend them 100%."   

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5 stars

Lynda - see review

5 stars

Stuart- see review

5 stars

Rosie - see review

5 stars

Gavin - see review

Our latest reviews

Excellent


Trustpilot Stars
Trustpilot Logo
28 Apr
10/10 for everything 10/10 for everything. Thank you
Robin
25 Apr
Needed to find some basic box opening… Needed to find some basic box opening tools, safety ones, found on Paperstone at an exceptional price, which is great as wanted to make donation of items to my local animal shelter..easy ordering as a new customer, swift delivery and excellent follow up
J Robinson Dunham
25 Apr
I was kept up to date throughout the… I was kept up to date throughout the purchase and the item arrived the day after I had placed the order. Top marks.
Alan Cook
12 Apr
great service great service , items i bought arrived in less than a day ! also items were half the price and twice as good !
Dave
10 Apr
Very easy to order Very easy to order; extremely quick to arrive - couldn't be better - thank you
SHEILA
5 Apr
great service and prompt delivery well… great service and prompt delivery well worth the five stars
Tony Martin
2 Apr
Amazing service Amazing service, very fast delivery, love it!!! Always I can rely on this company, Well done ?? Much appreciated and recommend! Regards, Beata
Beata Janina Beata Janina
2 Apr
Pleased I found them Was looking for new wheeled travel bag and saw this company in search results.Had ideal bag at good price so decided to try for first time (reviews seemed good). Product despatched as promised and arrived next working day.Good looking bag,seems robust & i
Martin McNally
1 Apr
Order sorted I contacted Paperstone on 31.03.2025 with a concern regarding a recent order via email. My email was answered within moments of sending and the issues was remedied without delay. I also received a £5 voucher off next purchase. I have used Paperstone for a
MRS BEVERLY CHESTER
1 Apr
Customer service was great Initially the package hadnt arrived as carrier didnt keep me updated as to when it would arrive and I made a bad review when I received an invoice. However Paperstone replied immediately and advised that the delivery was passed to a neighbour. I have now
Marisa Ricketts
31 Mar
My order arrived less than 24 hours… My order arrived less than 24 hours after I placed it.
Leonard smith
29 Mar
Order arrived very quickly just what I… Order arrived very quickly just what I needed
CustomerJ R STOKER
27 Mar
Amazing company Amazing company. Fast, helpful and very reliable.
Bebe Ray
27 Mar
Good service but packaging needs to be improved We ordered and the item was delivered the next day which is great. Staff is very friendly. I removed 1* because the box was open and one of the plotter rolls was peaking out. The driver didn't realize and handed the box over with the open side down. Lucki
Liz
13 Mar
Good value and communication Good value and communication. Fast delivery although packaging was poor - resulted in bottles leaking into the box, hence 4* not 5.
Dr Paul Yeomans
Rated 4.8 / 5 based on 5,027 reviews . Showing our 4 & 5 star reviews.
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0345 567 4000
Email us
hello@paperstone.co.uk
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Address
Paperstone Ltd
15-17 Mount Ephraim Road
Tunbridge Wells
TN1 1EN
Company number
521 4658
VAT number
GB 843 6297 05
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