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Why has my delivery arrived on a palette?

Some suppliers pack large deliveries on a palette for ease and convenience. Essentially, palettes are regarded as packaging by the supplier and as a company, it is not we who decide whether they are used or not. Although some drivers at their discretion may relieve you of palettes on delivery, it is not the courier's responsibility to dispose of them for you. If you find yourself in possession of a unwanted palette, please dispose of it as you wish.

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