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Please choose from one of the topics below for more information.
- Why are you asking me questions?
- Can I amend or cancel an order?
- What if an item is out of stock?
- How do I open a credit account?
- What methods of payment does Paperstone accept?
- How do I know you have received my order?
See all Shopping questions
- Can I track my order?
- Why has my delivery arrived on a palette?
- When will I receive my goods?
- Where is my delivery?
- How much does delivery cost?
- How are goods delivered?
See all Delivery questions
- How do I return wrong items?
- How do I contact a manufacturer directly?
- Where can I find information on manufacturer warranties?
- What is your refunds / returns policy?
- Returning a product that is damaged or faulty?
- How and when will my return be collected?
See all Returns questions