Contacting us

We at Paperstone pride ourselves on our customer service and when you contact us you can be sure your query won't be dealt with by a monolithic, anonymous, corporate machine. A dedicated account manager rather than a call centre agent will attend to your needs. If our Help Pages don't resolve any difficulties you may be having shopping with us, or if you have any questions not addressed on our site, you can:

1. Telephone us on 0845 567 4000 or 020 7462 7800
2. Fax us on 020 7462 7781
3. Email us at sales@paperstone.co.uk

We are available on the phone between 9:00am – 5:30pm (Monday – Friday). Outside of these hours you can leave a message or call again within office hours.

If you want to send us something by post, write to us at our Head Office:

Paperstone Limited
67/69 Whitfield Street
London W1T 4HF
UK

But please don't return defective or unwanted products this way as things can get terribly confusing! If there is a problem with your delivery, contact us by phone or email and we'll guide you on what to do next.

Company Registered in England and Wales No. 521 4658

VAT Registration GB 843 6297 05

The Paperstone Team

Alex Brignall Sales & Customer Services & Marketing Email: Either phone or enable javascript to view contact email address Direct Tel: +44(0)20 7462 7740
Emma Customer Services & Operations Email: Either phone or enable javascript to view contact email address Direct Tel: +44(0)20 7462 7759
Max Trotter-Landry Sales, Purchasing & Business Development Email: Either phone or enable javascript to view contact email address Direct Tel: +44(0)20 7462 7796
Jim Brown Finance & Logistics Email: Either phone or enable javascript to view contact email address Direct Tel: +44(0)20 7462 7793
Henry Barker Information Technology
George Harris Information Technology
Ed Beerbohm News, Copy and all things Editorial Email: Either phone or enable javascript to view contact email address
Ruby Head of Office Security (not Online Security)