How do I complain or submit feedback?

We welcome feedback both positive and negative as we use it to improve our service. You can use any contact method with our assurance that any feedback will be noted, treated in confidence and replied to: email, telephone 0345 567 4000 or fax 0345 567 4001.

We are also partners with the independent review site Trustpilot, a portal that gathers together reviews of online shops.

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