{"id":315,"date":"2012-03-03T01:00:22","date_gmt":"2012-03-03T01:00:22","guid":{"rendered":"https:\/\/www.paperstone.co.uk\/Wordpress\/?p=315"},"modified":"2014-02-13T10:01:08","modified_gmt":"2014-02-13T10:01:08","slug":"_how_to_make_friends_by_telephone_","status":"publish","type":"post","link":"https:\/\/www.paperstone.co.uk\/News\/articles\/_how_to_make_friends_by_telephone_","title":{"rendered":"\u201cHow to make friends by Telephone\u201d"},"content":{"rendered":"<p><img decoding=\"async\" width=\"600\" alt=\"\" src=\"\/images\/NewsImages\/2012\/make-firends-by-telephone.jpg\" \/><\/p>\n<p><a title=\"Opens in a new window\" onclick=\"PS.Core.Popup(this, 800, 600);return false;\" href=\"http:\/\/www.retronaut.com\/2012\/02\/how-to-make-friends-by-telephone-c-1940s\/\">Retronaut<\/a>  has reproduced a 1940s\/1950s pamphlet by Bell System on business <a href=\"https:\/\/www.paperstone.co.uk\/office-machines-supplies\/telephones-headsets\/c-2494\">telephone<\/a> usage and etiquette.<\/p>\n<p>Don&#8217;t forget&#8230;<\/p>\n<ul>\n<li>&ldquo;Visualize the person you call&rdquo;<\/li>\n<li>&ldquo;Say &#8216;Thank You&#8217;, &#8216;You&#8217;re Welcome&#8217;&rdquo;<\/li>\n<li>&ldquo;Be attentive&rdquo;<\/li>\n<li>&ldquo;Use the customer&#8217;s name&rdquo;<\/li>\n<li>&ldquo;Greet the caller pleasantly&rdquo;<\/li>\n<li>&ldquo;Leave word where you&#8217;re going&rdquo;<\/li>\n<\/ul>\n<p align=\"center\">* * *<\/p>\n<p><a href=\"https:\/\/www.paperstone.co.uk\/office-machines-supplies\/c-2420\">Office machines<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Retronaut has reproduced a 1940s\/1950s pamphlet by Bell System on business telephone usage and etiquette. Don&#8217;t forget&#8230; &ldquo;Visualize the person you call&rdquo; &ldquo;Say &#8216;Thank You&#8217;, &#8216;You&#8217;re Welcome&#8217;&rdquo; &ldquo;Be attentive&rdquo; &ldquo;Use the customer&#8217;s name&rdquo; &ldquo;Greet the caller pleasantly&rdquo; &ldquo;Leave word where you&#8217;re going&rdquo; * * * Office machines<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17,29],"tags":[],"class_list":["post-315","post","type-post","status-publish","format-standard","hentry","category-Office_Machines_and_Supplies","category-Telephones_and_Accessories"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u201cHow to make friends by Telephone\u201d<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.paperstone.co.uk\/News\/articles\/_how_to_make_friends_by_telephone_\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u201cHow to make friends by Telephone\u201d\" \/>\n<meta property=\"og:description\" content=\"Retronaut has reproduced a 1940s\/1950s pamphlet by Bell System on business telephone usage and etiquette. Don&#8217;t forget&#8230; &ldquo;Visualize the person you call&rdquo; &ldquo;Say &#8216;Thank You&#8217;, &#8216;You&#8217;re Welcome&#8217;&rdquo; &ldquo;Be attentive&rdquo; &ldquo;Use the customer&#8217;s name&rdquo; &ldquo;Greet the caller pleasantly&rdquo; &ldquo;Leave word where you&#8217;re going&rdquo; * * * Office machines\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.paperstone.co.uk\/News\/articles\/_how_to_make_friends_by_telephone_\" \/>\n<meta property=\"article:author\" content=\"paperstone\" \/>\n<meta property=\"article:published_time\" content=\"2012-03-03T01:00:22+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2014-02-13T10:01:08+00:00\" \/>\n<meta name=\"author\" content=\"Paperstone\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@paperstone\" \/>\n<meta name=\"twitter:site\" content=\"@paperstone\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Paperstone\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.paperstone.co.uk\\\/News\\\/articles\\\/_how_to_make_friends_by_telephone_#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.paperstone.co.uk\\\/News\\\/articles\\\/_how_to_make_friends_by_telephone_\"},\"author\":{\"name\":\"Paperstone\",\"@id\":\"https:\\\/\\\/www.paperstone.co.uk\\\/News\\\/#\\\/schema\\\/person\\\/16493c53ebac7f24b6afedd03648489b\"},\"headline\":\"\u201cHow to make friends by Telephone\u201d\",\"datePublished\":\"2012-03-03T01:00:22+00:00\",\"dateModified\":\"2014-02-13T10:01:08+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.paperstone.co.uk\\\/News\\\/articles\\\/_how_to_make_friends_by_telephone_\"},\"wordCount\":67,\"commentCount\":0,\"articleSection\":[\"Office Machines &amp; Supplies\",\"Telephones &amp; Accessories\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.paperstone.co.uk\\\/News\\\/articles\\\/_how_to_make_friends_by_telephone_#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.paperstone.co.uk\\\/News\\\/articles\\\/_how_to_make_friends_by_telephone_\",\"url\":\"https:\\\/\\\/www.paperstone.co.uk\\\/News\\\/articles\\\/_how_to_make_friends_by_telephone_\",\"name\":\"\u201cHow to make friends by Telephone\u201d\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.paperstone.co.uk\\\/News\\\/#website\"},\"datePublished\":\"2012-03-03T01:00:22+00:00\",\"dateModified\":\"2014-02-13T10:01:08+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.paperstone.co.uk\\\/News\\\/#\\\/schema\\\/person\\\/16493c53ebac7f24b6afedd03648489b\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.paperstone.co.uk\\\/News\\\/articles\\\/_how_to_make_friends_by_telephone_\"]}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.paperstone.co.uk\\\/News\\\/#website\",\"url\":\"https:\\\/\\\/www.paperstone.co.uk\\\/News\\\/\",\"name\":\"\",\"description\":\"Paperstone - Office life, work and fun\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.paperstone.co.uk\\\/News\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.paperstone.co.uk\\\/News\\\/#\\\/schema\\\/person\\\/16493c53ebac7f24b6afedd03648489b\",\"name\":\"Paperstone\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/38531a8b455ff4fb539b7f5a92e1b4f9d7cf224e86f09d1f1da2db8eb377b78a?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/38531a8b455ff4fb539b7f5a92e1b4f9d7cf224e86f09d1f1da2db8eb377b78a?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/38531a8b455ff4fb539b7f5a92e1b4f9d7cf224e86f09d1f1da2db8eb377b78a?s=96&d=mm&r=g\",\"caption\":\"Paperstone\"},\"sameAs\":[\"https:\\\/\\\/www.paperstone.co.uk\",\"paperstone\",\"https:\\\/\\\/x.com\\\/paperstone\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\u201cHow to make friends by Telephone\u201d","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.paperstone.co.uk\/News\/articles\/_how_to_make_friends_by_telephone_","og_locale":"en_GB","og_type":"article","og_title":"\u201cHow to make friends by Telephone\u201d","og_description":"Retronaut has reproduced a 1940s\/1950s pamphlet by Bell System on business telephone usage and etiquette. Don&#8217;t forget&#8230; &ldquo;Visualize the person you call&rdquo; &ldquo;Say &#8216;Thank You&#8217;, &#8216;You&#8217;re Welcome&#8217;&rdquo; &ldquo;Be attentive&rdquo; &ldquo;Use the customer&#8217;s name&rdquo; &ldquo;Greet the caller pleasantly&rdquo; &ldquo;Leave word where you&#8217;re going&rdquo; * * * Office machines","og_url":"https:\/\/www.paperstone.co.uk\/News\/articles\/_how_to_make_friends_by_telephone_","article_author":"paperstone","article_published_time":"2012-03-03T01:00:22+00:00","article_modified_time":"2014-02-13T10:01:08+00:00","author":"Paperstone","twitter_card":"summary_large_image","twitter_creator":"@paperstone","twitter_site":"@paperstone","twitter_misc":{"Written by":"Paperstone"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.paperstone.co.uk\/News\/articles\/_how_to_make_friends_by_telephone_#article","isPartOf":{"@id":"https:\/\/www.paperstone.co.uk\/News\/articles\/_how_to_make_friends_by_telephone_"},"author":{"name":"Paperstone","@id":"https:\/\/www.paperstone.co.uk\/News\/#\/schema\/person\/16493c53ebac7f24b6afedd03648489b"},"headline":"\u201cHow to make friends by Telephone\u201d","datePublished":"2012-03-03T01:00:22+00:00","dateModified":"2014-02-13T10:01:08+00:00","mainEntityOfPage":{"@id":"https:\/\/www.paperstone.co.uk\/News\/articles\/_how_to_make_friends_by_telephone_"},"wordCount":67,"commentCount":0,"articleSection":["Office Machines &amp; Supplies","Telephones &amp; Accessories"],"inLanguage":"en-GB","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.paperstone.co.uk\/News\/articles\/_how_to_make_friends_by_telephone_#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.paperstone.co.uk\/News\/articles\/_how_to_make_friends_by_telephone_","url":"https:\/\/www.paperstone.co.uk\/News\/articles\/_how_to_make_friends_by_telephone_","name":"\u201cHow to make friends by Telephone\u201d","isPartOf":{"@id":"https:\/\/www.paperstone.co.uk\/News\/#website"},"datePublished":"2012-03-03T01:00:22+00:00","dateModified":"2014-02-13T10:01:08+00:00","author":{"@id":"https:\/\/www.paperstone.co.uk\/News\/#\/schema\/person\/16493c53ebac7f24b6afedd03648489b"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.paperstone.co.uk\/News\/articles\/_how_to_make_friends_by_telephone_"]}]},{"@type":"WebSite","@id":"https:\/\/www.paperstone.co.uk\/News\/#website","url":"https:\/\/www.paperstone.co.uk\/News\/","name":"","description":"Paperstone - Office life, work and fun","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.paperstone.co.uk\/News\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Person","@id":"https:\/\/www.paperstone.co.uk\/News\/#\/schema\/person\/16493c53ebac7f24b6afedd03648489b","name":"Paperstone","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/secure.gravatar.com\/avatar\/38531a8b455ff4fb539b7f5a92e1b4f9d7cf224e86f09d1f1da2db8eb377b78a?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/38531a8b455ff4fb539b7f5a92e1b4f9d7cf224e86f09d1f1da2db8eb377b78a?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/38531a8b455ff4fb539b7f5a92e1b4f9d7cf224e86f09d1f1da2db8eb377b78a?s=96&d=mm&r=g","caption":"Paperstone"},"sameAs":["https:\/\/www.paperstone.co.uk","paperstone","https:\/\/x.com\/paperstone"]}]}},"_links":{"self":[{"href":"https:\/\/www.paperstone.co.uk\/News\/wp-json\/wp\/v2\/posts\/315","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.paperstone.co.uk\/News\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.paperstone.co.uk\/News\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.paperstone.co.uk\/News\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.paperstone.co.uk\/News\/wp-json\/wp\/v2\/comments?post=315"}],"version-history":[{"count":0,"href":"https:\/\/www.paperstone.co.uk\/News\/wp-json\/wp\/v2\/posts\/315\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.paperstone.co.uk\/News\/wp-json\/wp\/v2\/media?parent=315"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.paperstone.co.uk\/News\/wp-json\/wp\/v2\/categories?post=315"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.paperstone.co.uk\/News\/wp-json\/wp\/v2\/tags?post=315"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}