How are goods delivered?
Nearly all of our orders are dispatched using our courier, FedEx. FedEx couriers deliver next working day direct to your door, requiring a signature for your goods. This ensures that you get your delivery quickly and that it doesn't get lost in the post.
Heavier and bulkier items are stored in our furniture warehouse which is serviced by our dedicated furniture courier. In stock items from our furniture warehouse will be shown as a 2-5 working day delivery time. As we are unable to specify a day for delivery in advance - the courier will call you to ensure you are available to accept the order, or arrange a suitable time with you to reschedule.
The majority of our products arrive on the next working day - as long as you get your order in by 5:30pm. Heavier and bulkier products like furniture or large safes may take a bit longer. 'Special Order' items are estimated between 4-21 working days and a more accurate date is confirmed by email following order confirmation. Estimated delivery times are shown next to products in each product listing and in every individual product page.> Return to Help Main Menu