Conference calls aren’t commanding the full attention of callers, according to a poll commissioned by video conferencing provider LifeSize. In fact, almost nine in ten office workers send out emails during conference telephone calls.
Over four in five press the mute button to talk to collegues while 56 percent say they write letters and reports during conference calls to save time.
Said Michael Stephens of LifeSize, “With many using multiple media simultaneously, often when on the phone, the distractions this can cause raise concerns over the role traditional conference calls play in the modern business environment.
“Video calls help diminish the temptation to be distracted by other things, which is an important asset to employees who find themselves pushed for time during their working day.”