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Phone Company Staff Sold Personal Data

By Paperstone on November 18, 2009 in Office Machines & Supplies, Shredders & Supplies

T-Mobile has put its hands up regarding recent news that a mobile phone company had been selling personal data about thousands of customers to competitors. Millions of records were sold to third-party brokers who then cold-called customers who were near the end of their contracts. The story broke following complaints about these calls.

According to a T-Mobile spokesman, the data was sold "without our knowledge". Nevertheless, the company faces large fines from the Information Commissioner for breach of the Data Protection Act and individual staff members found guilty of violation may face prison sentences as opposed to the £5,000 fines normally handed out.

 

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